Garden Furniture Argos
Posted in Garden Furnishing on 06/15/2008 10:48 am by admin
UK question. Should i be hacked off?
I went to Homebase a couple of weeks ago for some garden furniture. They checked on their computer and said they have them in the warehouse, i paid and ordered them, they would ring me when they got them to the store. Called them today and they have sold out. I spoke to the manager who said they had called 45 people in the area but missed me. OK that`s human error, but #1 How much money do they have sitting in their bank account earning interest from orders they know they cannot fulfill? #2 They belong to Argos who manage to know what stock they have available when you order. #3 do any other companies you know do business like this?
I`m going to write to their head office but i just felt so irritated by this way of doing business that i would like some views.
I agree with an earlier reply, there should be legislation preventing companies taking money before the goods are supplied.It is relatively simple to calculate how much stock is available for the whole country on a daily basis, as all the big companies do an overnight inventory and know exactly what the supply situation is.
LX200 – Observatory.
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